Privacy Policy
Last updated: September 2, 2025
This Privacy Policy describes how ExcelAI collects, uses, and protects your personal information when you use our service. We are committed to protecting your privacy and handling your data responsibly.
1. Information We Collect
Account Information
When you create an account using Google authentication, we collect:
- Your Google email address
- Your Google profile name
- Account creation and last login dates
Usage Information
- Template generation prompts you provide
- Number of templates generated
- Subscription status and payment history
- Service usage patterns and preferences
Technical Information
- IP address and browser information
- Device type and operating system
- Log files and error reports
2. How We Use Your Information
We use your information to:
- Provide and improve our Excel template generation service
- Process your payments and manage monthly access
- Send important service updates and notifications
- Provide customer support and respond to inquiries
- Analyze usage patterns to improve our service
- Prevent fraud and ensure service security
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in these circumstances:
- Service Providers: With trusted partners who help us operate our service (Supabase for database, Razorpay for payments, OpenAI for template generation)
- Legal Requirements: When required by law or to protect our rights
- Business Transfer: In case of merger, acquisition, or sale of assets
4. Third-Party Services
Our service integrates with:
Google Authentication
Used for secure login. Governed by Google's Privacy Policy.
Supabase (Database)
Stores your account and usage data securely.
Razorpay (Payments)
Processes payments securely. Governed by Razorpay's Privacy Policy.
OpenAI (Template Generation)
Your prompts are sent to OpenAI to generate Excel templates.
5. Data Security
We implement appropriate security measures to protect your information:
- Encryption of data in transit and at rest
- Secure authentication through Google OAuth
- Regular security audits and monitoring
- Access controls and authorization systems
- Secure payment processing through PCI-compliant providers
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will delete your personal information within 30 days, except where required by law to retain certain information.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and associated data
- Export your data
- Withdraw consent for data processing
- File complaints with data protection authorities
8. Cookies and Tracking
We use essential cookies for authentication and service functionality. We do not use tracking cookies for advertising or analytics beyond basic service requirements.
9. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect information from children under 13. If we become aware of such collection, we will delete the information immediately.
10. International Data Transfers
Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or through our service. The date of the latest revision will be indicated at the top of this page.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: manjiri.avyaya@gmail.com
Contact Page: exceltemplategenerator.com/contact